About The Great Fire Company
MISSION STATEMENT
Our mission is to provide our customers with a wide range of high-quality heating and BBQ products at competitive prices, and to deliver them quickly and efficiently. We strive to offer exceptional customer service and support, and to be a one-stop shop for all of our customers' heating and BBQ needs.
TO OUR STAKEHOLDERS & CUSTOMERS
Our stakeholders are the individuals or groups who have an interest or concern in the company's operations and decisions. We are thankful to all of you from the customers, employees, suppliers, to the community.
- Responsibility to our customers: our customers purchase products or services and are interested in the quality and value of what they receive. We always strive to provide the best service in order to make sure our customers are happy.
- Responsibility to our employees: we understand that the work of the employees are for the company and are interested in its policies and practices, as well as their own compensation and how we conduct business. We will continue to offer a welcoming culture with great benefits that rewards professionals in their fields.
- Responsibility to our partners: our brands we work with are interested in providing the highest quality products at competitive prices. We work with brands to provide a great experience for the customer so that they are left happy.
OUR CORE VALUES
Our commitment is to providing exceptional customer service, offering high-quality products at competitive prices, delivering orders quickly and efficiently, and maintaining a user-friendly and accessible website.
We also value innovation, integrity, and transparency in our business practices. Including a commitment to sustainability, supporting local communities, and providing a positive and inclusive work environment for employees. These values guide The Great Fire Company's decisions and actions, and help us to achieve our mission and goals.