Contact Us

Customer Support

The quickest way to get ahold of us is through the live chat. You will be connected with a human (we promise, no bots!), and you can also contact us through our phone number during business hours. You can also reach us using the form below. We will get back to you within a few hours (if within business hours), 24 hours at the latest.


  • Monday - Friday: 9am - 11pm EST
  • Sat: 10am - 8pm EST
  • Sun: Closed
  • Phone: 1-321-334-2850
  • Email:

Physical Mailing Address

The Great Fire Company, PO Box 1002, Miami, FL 33131, USA

Contact form