Let customers speak for us
from 12 reviewsExcellent company to deal with right from the phone call with Matt so professional and helpful emails through entire process it works very well and looks nice highly recommend thank you
Exactly as advertised. Very fast delivery and well packaged
This insert is way better than our previous one. Has a really luxurious look and the wife loves it! She uses it a lot more than I do, thanks for the service and recommendation.
We bought 2 and the customer support was excellent. We had a unique situation, and you guys were great help. I called over a period of several months to make sure I was able to get the right fireplace for my home and renovation project. When I finally decided, they gave A+ service. This fireplace really helped to boost the look and heat of our living room.
Best price. Saved $800 over local competitor. Considerate and thorough knowledge via text on their website. Bought the Real Frye ventless system. Shipped as said and received without anything missing or broke. My Heating guys installed it in 2 hours. What a difference to have a clean fireplace. W are ready for winter.
These guys made the buying process really easy for me. We went back and fourth with different quotes, and each time they were patient and fast to respond. A+ Service.
Very clean fireplace, exactly what we were looking for and fast shipping too!
The Lanai fireplace is so beautiful, especially at night. Friends are always impressed when we have our get togethers! Great support, and shipping was fast. Thanks!
My friend has this fireplace and also ordered it from you guys. I went with the HD Logset and everything came out amazing, this is the best looking outdoor fireplace i’ve seen. Would recommend for anyone’s backyard.
We went with electric because of our situation and easy install. It came out beautiful and so many different color options for the lighting. Shipping was fast and customer service helped explain questions we had. Awesome experience.
Such a beautiful fireplace and gives a really elegant look to our living room. Thank you for providing great customer support and answering my questions.
This is a really good looking set, especially when in use. I have found that after it heats up, I can cut the gas flow back quite a bit and the flames look like a wood fire. There is significant radiant heat from this set (owing in part to the bed of coals at the bottom). We can feel the radiant heat from 10 feet away. We are very happy with this set!