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Empire Stone River Ceramic Fiber Ventless Multi-Sided Gas Log Set

Empire Stone River Ceramic Fiber Ventless Multi-Sided Gas Log Set

SKU: LSU18SF
Regular price $1,393.00
Regular price Sale price $1,393.00
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Product Details

From the curve of each log to the height of the stack, your White Mountain Hearth Log Set complements the burner pattern for a lifelike fire. Complete the illusion with one of our optional Ember Bed Kits and Platinum Glowing Embers.

Your White Mountain Hearth Vent-Free Log Set creates a consistent, controlled heat – without dangerous flare-ups or chilling die-downs. These gas logs warm your room quickly and efficiently, while using about half the energy of a vented gas log.

This is designed to fit see-through and peninsula fireboxes, our Vent-Free Slope Glaze Vista Burners provide a great view from any angle. Ceramic beads inside the burner tumble the gas to create exceptionally realistic flame movement.

FEATURES

  • 18, 24 and 30-inch Burner and Log Sets
  • Available in Natural Gas or Liquid Propane
  • Millivolt (VFSUR) or Intermittent Pilot (VFSUE) models
  • Remote control options available
  • Can be installed decoratively for vented applications

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Specifications

Brand Empire
Model Stone River
Venting Vent-Free
View Style See-Through and Peninsula
Fuel Type Natural Gas | Liquid Propane
Ignition Type Millivolt (VFSUR) or Intermittent Pilot (VFSUE)
Available Widths 18" | 24" | 30"
Material Ceramic Fiber
Location Indoor
Certification ANSI Certified
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Empire Warranty

Empire Comfort Systems and its subsidiary brands do not sell direct to consumers. They rely on brands like ours to sell. As such Empire does not offer warranties, or technical support to consumers.

If you are in need of servicing or installation, let us know, and we'll help you out.

Returns & Shipping

The Great Fire Company prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-321-334-2850 or message our live chat to learn more.

Frequently Asked Questions

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thegreatfirecompany.com. No Shipping outside the lower 48 in USA.

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-321-334-2850, the chat in the bottom right, or email sales@thegreatfirecompany.com any time.

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Outdoor Plus, Fire By Design, Fireplaces, Etc.). These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. All sales are final for Custom made and Made-to-order products.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). Order delays have proven to be unavoidable and outside of The Great Fire Company's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience. Please call or reach out to our live chat for further support if needed.

Empire Stone River Ceramic Fiber Ventless Multi-Sided Gas Log Set