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Peterson Real Fyre Charred Rugged Split Oak Vented Gas Log Set

Peterson Real Fyre Charred Rugged Split Oak Vented Gas Log Set

SKU: CHRRSO-18/20
Regular price $702.90
Regular price $749.00 Sale price $702.90
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Like an artist who can bring the beauty of nature to life, Real-Fyre artisans work from real wood samples to meticulously recreate the intricate bark detail and natural coloration of deeply charred wood.

FEATURES

  • Superior refractory ceramics ensure the logs retain their strength at high temperatures
  • Burns efficiently while protecting natural resources and reducing pollution
  • High definition bark and natural colors for an authentic wood look
  • Steel rods inserted in each log provides maximum reinforcement
  • Most realistic flame presentation
  • Radiant heat while in operation and after set has been turned off
  • Accessories available to enhance the look of your hearth

Specifications

Brand Peterson Real Fyre
Style Charred Rugged Split Oak
Overall Width 18" | 20" | 24" | 30"
Overall Depth 11" | 14" | 15"
Log Type Vented Gas Log Set
Log Material Refractory Cement
Location Indoor
Fuel Type Natural Gas | Propane
Total BTUs 75,000 BTUs NG | 50,000 BTUs LP | 90,000 BTUs NG | 65,000 BTUs LP | 90,000 BTUs NG | 75,000 BTUs LP
Ignition Type Match Lit | Manual | Millivolt | Electronic
Warranty 10 Years Limited Warranty

Product Resources

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Frequently Asked Questions

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@thegreatfirecompany.com. No Shipping outside the lower 48 in USA.

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-321-334-2850, the chat in the bottom right, or email sales@thegreatfirecompany.com any time.

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Outdoor Plus, Fire By Design, Fireplaces, Etc.). These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. All sales are final for Custom made and Made-to-order products.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). Order delays have proven to be unavoidable and outside of The Great Fire Company's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience. Please call or reach out to our live chat for further support if needed.

Peterson Real Fyre Charred Rugged Split Oak Vented Gas Log Set

Real Fyre Warranty

Real-Fyre Vented Gas Log Sets: 10-YEAR LIMITED WARRANTY

All Peterson vented ceramic refractory gas logs are warranted for as long as you own them (lifetime). All Peterson vented burners are warranted for ten (10) years. Spk-26 controls are covered for three (3) years “all parts” warranty. The apk-17 valve is covered for two (2) years. All other Peterson valves, pilots and controls are covered by a one (1) year limited warranty (excluding batteries).

Real-Fyre Vent-Free Gas Log Sets: 10-YEAR LIMITED WARRANTY

All Real Fyre® Vent-Free ceramic refractory gas logs are warranted for as long as you own them (lifetime). All Real Fyre® vent-free burners are warranted for ten (10) years. All Real Fyre® glass, gems and fiber-ceramic blend logs are warranted for five (5) years. All Real Fyre® valves, pilots and controls are covered by a one (1) year limited warranty (excluding batteries).

Real-Fyre Direct Vent Systems: 10-YEAR LIMITED WARRANTY

The insert body and firebox are warranted as long as you own them (lifetime). Burner assemblies are warranted for ten (10) years. Ceramic glass panel is warranted for five (5) years (thermal breakage only). Gas logs are warranted for five (5) years. Electronics and gas controls are warranted for one (1) year.

Returns & Shipping

The Great Fire Company prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-321-334-2850 or message our live chat to learn more.